Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to Marwadi Rasoi. These Terms & Conditions (“Terms”) govern your use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms.

If you do not agree, please do not use this website.

 

2. Website Use

• This website is intended for lawful and personal use only.

• You may not copy, resell, reproduce, distribute, or modify any content without written permission from Marwadi Rasoi.

 

3. Orders & Acceptance

• All product orders are subject to availability and acceptance.

• Prices, product details, and delivery timelines may vary and will be confirmed at the time of order execution.

• Marwadi Rasoi reserves the right to cancel or refuse any order in case of incorrect pricing, stock errors, or suspected fraud.

 

4. Payment Terms

• All payments must be completed through secure and authorised payment gateways.

• Marwadi Rasoi does not store or retain customer financial information such as card or bank details.

 

5. Cancellation Policy

• Orders may be cancelled only before dispatch.

• Once the product is shipped, cancellation will not be allowed.

 

6. Refund & Replacement

• Refund and replacement claims will be processed strictly as per our Refund Policy.

• Unedited unboxing video and request within 3 days are mandatory requirements for claims.

 

7. Pricing Policy

• Product prices, offers, delivery charges, and taxes may change without prior notice.

• Displayed prices may not include shipping, packaging, and tax charges unless mentioned.

 

8. Product Display & Accuracy

• Product photographs are for representation only.

• Actual product appearance such as weight, texture, colour, and packing may slightly differ from images.

 

9. User Obligations

Users agree not to:

• Submit false information

• Misuse the ordering system

• Create multiple accounts for offers or fraud

• Engage in illegal activities through our platform Violation may result in order cancellation and account restrictions.

 

10. Intellectual Property Rights

All website content including:

• Text, images, recipes, graphics, interface design, trademarks, and logos are the exclusive property of Marwadi Rasoi.

No material may be copied, republished, or distributed without written approval. 

 

11. Third-Party Links

Our website may contain links to external websites.

Marwadi Rasoi holds no responsibility for their content, privacy policies, or services. 

 

12. Website Availability

Website access may be interrupted temporarily due to technical issues, system updates, maintenance, or factors beyond our control.

No legal claim or compensation shall arise from such downtime.

 

13. Limitation of Liability

Marwadi Rasoi shall not be liable for:

• indirect or consequential loss

• product misuse

• shipping errors beyond our control

• customer negligence

Our maximum liability is limited to the product purchase value only.

 

14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any dispute shall be subject to the exclusive jurisdiction of courts in Rajasthan, India. 

 

15. Amendments to Terms

Marwadi Rasoi reserves the right to modify these Terms at any time without prior notice.

Latest changes will be updated on this page.